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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of THEOKOLES

THEOKOLES

August 12, 2026

5  out of  5
rating by THEOKOLES
"Lisa is awesome. Friendly and caring and personable as well. She took care of all of my insurance needs and helped me navigate the details. I would highly recommend this agency."
We responded:
"THEOKOLES, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Paul

August 11, 2026

5  out of  5
rating by Paul
"Very professional, courteous, and easy to work with."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Andrea Southall

August 3, 2026

5  out of  5
rating by Andrea Southall
"Lisa provided excellent customer service throughout the claims process. She truly listened to my concerns, followed up when she said she would, and always got back to me in a timely manner. I really appreciated her communication, professionalism, and willingness to help answer my questions. Thank you, Lisa, for making a stressful situation a little easier!"
We responded:
"Wow, thank you for the 5-star review, Andrea! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Alameen Zeiad

July 31, 2026

5  out of  5
rating by Alameen Zeiad
"Nohemi always helps me every time! Recommend her"
We responded:
"Alameen, thank you for the fantastic review! We’re always here to support you with your insurance needs in Arlington. "
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Dale England

July 31, 2026

5  out of  5
rating by Dale England
"Mrs. P is the best. Great attitude and Great help!"
We responded:
"Thanks so much for the fantastic rating, Dale! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Papa babacar Kane

July 21, 2026

5  out of  5
rating by Papa babacar Kane
"She do a good job very good work"
We responded:
"Papa, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Mark Leal and Team "
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Aryan Tyagi

July 21, 2026

5  out of  5
rating by Aryan Tyagi
"Yaretzi was super helpful and really nice to talk to! She helped me set up my insurance discount and made the whole process easy. I really appreciated her help!"
We responded:
"Thank you so much for the 5-star rating, Aryan! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Mark Leal "
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Emile Bigendakumana

July 17, 2026

5  out of  5
rating by Emile Bigendakumana
"Aya was great"
We responded:
"Emile, thank you for the fantastic review! We’re always here to support you with your insurance needs in Arlington. "
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Heather Addicks

July 15, 2026

5  out of  5
rating by Heather Addicks
"Lisa was amazing today! I called with a question regarding my bill. Lisa was great at explaining the issue to where I understood exactly what is going on. Lisa was very knowledgeable and help me tremendously!!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Arlington insurance team. "
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Clay Arnold

July 13, 2026

5  out of  5
rating by Clay Arnold
"Ms Paraskelouva Ms V is amazing. So kind and helpful. She has helped me with several issues and been efficient and informative. Give that girl at RAISE $$$!!!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Mark Leal’s Team here in Arlington . "
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Fayyad Zaman

July 10, 2026

5  out of  5
rating by Fayyad Zaman
"Been with Mark Leal SF for almost 4 years and they’re amazing. Amanda always responded whenever I needed and the roadside assistance is top notch!"
We responded:
"Fayyad, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Mark"
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Bryce Boyd

July 9, 2026

5  out of  5
rating by Bryce Boyd
"Mark Leal and his team did a great job helping me get insurance. Lowered my payments and went over everything very thoroughly. Ask for V when you call in she did great."
We responded:
"Bryce, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mark Leal’s Team—we are always here to help!"
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Russell StGeorge

July 9, 2026

1  out of  5
rating by Russell StGeorge
"0 STARS! TERRIBLE SERVICE! I have not been a customer here for over two years and they STILL CALL asking for me to come back and for feedback.

Here is your feedback: you guys run a terrible agency, lack any customer support, and are part of a terrible corporate structure. I have moved on to a better company - stop harassing me, Mark!!!!

If you are a customer here - enjoy zero support and paying Patrick Mahome's and Jake from State Farm's salaries.

Also, if you claim I was never a customer - I will edit my review with photos of claims, bills, and policies from your office :)"
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Paula Ulett

July 7, 2026

5  out of  5
rating by Paula Ulett
"Mrs v was very thorough and helpful"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Amanda R.

July 1, 2026

5  out of  5
rating by Amanda R.
"Ayas is great"
We responded:
"Thank you so much for the 5-stars, Amanda! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Mark Leal’s Team anytime."
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Abigail Diaz

June 30, 2026

5  out of  5
rating by Abigail Diaz
"aya is the best, she was so helpful and great"
We responded:
"Thank you so much for the 5-stars, Abigail! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Analiz Jimenez

June 30, 2026

5  out of  5
rating by Analiz Jimenez
"Aya is such a big help"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Mark Leal’s Team here in Arlington . "
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John Hanson

June 30, 2026

5  out of  5
rating by John Hanson
"Great customer service! Kenzie was very helpful!"
We responded:
"Wow, thank you for the 5-star review, John! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Anusha Shah

June 30, 2026

5  out of  5
rating by Anusha Shah
"Awesome service provided by miranda and yaritze.Thanks for all help"
We responded:
"Thanks so much for the fantastic rating, Anusha! We are so glad you had a positive experience with us here on State Farm Agent Mark Leal’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Katy Trampel

June 24, 2026

5  out of  5
rating by Katy Trampel
"Paraskevoula Paraskevoula was a pleasure to work with and explained everything very clearly! She made the process seamless! :)"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Angel Romero

June 23, 2026

5  out of  5
rating by Angel Romero
"Ms. V is amazing very helpful and helped me understand all the Documents with my home & auto insurance. I really like how she explained each line item in the policy."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Mark Leal’s Team! We deeply appreciate your kind words here in Arlington . "
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Maria Baculio

June 22, 2026

5  out of  5
rating by Maria Baculio
"Easy and fast service
Thank you Kenzie
You’re great"
We responded:
"Wow, thank you for the 5-star review, Maria! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Laweda Adio

June 22, 2026

5  out of  5
rating by Laweda Adio
"I just want to say Thank you to Lisa. Lisa was able to assist me and get my process done quickly. Very professional and polite. I have been with this agency for a lot of years now. The whole team has been helpful . When I reach out about anything concerning my policy."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Mark Leal’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Arlington ."
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Hakai Js

June 22, 2026

5  out of  5
rating by Hakai Js
"Ayat Nori, 5 star review. A really big help. Highly recommend"
We responded:
"Thank you so much for the 5-stars, Zsuej! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Mark Leal’s Team anytime."
Profile photo of Alex JR Alejó

Alex JR Alejó

June 12, 2026

5  out of  5
rating by Alex JR Alejó
"Miranda muy bien excellente en todo muy Linda hace buen su trabajo excelten service"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."