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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Harold

March 21, 2026

1  out of  5
rating by Harold
"I’ve been with this company for several years, but lately their customer service has been terrible. They don’t return your calls, they don’t answer, and if you email the owner Mark Leal directly, he doesn’t even have the courtesy to respond. It seems like he doesn’t care about running his business properly!"
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Sudin Lamichhane

March 20, 2026

5  out of  5
rating by Sudin Lamichhane
"Marinda is friendly I like the service they provide"
We responded:
"We appreciate your review, Sudin. We are so happy that you had such a wonderful experience with State Farm Agent Mark Leal’s Team here in Arlington ! "
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Samiyah White

March 19, 2026

5  out of  5
rating by Samiyah White
"Great experience with my Miranda! She explained everything clearly, was very patient, and helped me find the best coverage for my needs while applying discounts to save me money. Highly recommend!"
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E. G

March 13, 2026

5  out of  5
rating by E. G
"Amanda Phanavanh at State Farm is absolutely outstanding. She was incredibly helpful throughout the entire process and made everything easy to understand. Amanda has an excellent attitude, is very patient, and takes the time to clearly explain all the details so you feel confident in your decisions. She truly goes above and beyond for her clients and always maintains a high level of professionalism. It’s rare to find someone who genuinely cares about helping people the way she does. If you’re looking for someone knowledgeable, reliable, and easy to work with, I highly recommend Amanda at State Farm."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Bonk on the head

March 8, 2026

5  out of  5
rating by Bonk on the head
"Aya was great!!"
We responded:
"Thanks so much for the amazing review, Bonk! We really appreciate your support here in Arlington . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Trent Mathews

March 3, 2026

5  out of  5
rating by Trent Mathews
"Nohemi was really knowledgeable and helped me throughout the process. I highly recommend speaking with her about your policy."
We responded:
"Thank you for the amazing review, Trent! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Tai Do

March 2, 2026

5  out of  5
rating by Tai Do
"Been a client for many years. We worked with Lisa today and she was able to get us set up with new auto insurance for a new vehicle and updated information all in less than about 5 minutes. Very quick with follow up emails as well. Made everything very seamless."
We responded:
"Thank you for the fantastic review, Tai! We are always here to help with your insurance needs here in Arlington . "
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Sara Moreno

February 25, 2026

5  out of  5
rating by Sara Moreno
"Lisa was amazing. I was stressed all day looking for good rates and she not only gave me a great rate, but she also worked so fast! Thanks Lisa!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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TIKI B

February 23, 2026

5  out of  5
rating by TIKI B
"I was so impressed and the agent helped me so much. And I suggest that you give her a raise. She was very professional and answered every question that I had that I didn't know she was finding out for me. So in my opinion, she's one of the best you need to keep her and you need to give her a raise, I suggest that you take care."
We responded:
"Thank you for the fantastic review, TIKI! We are always here to help with your insurance needs here in Arlington . "
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Katrina Munoz

February 19, 2026

5  out of  5
rating by Katrina Munoz
"Lisa at State Farm was an absolute pleasure to work with. She made the entire process so easy and stress-free. She was always proactive about calling and following up, which made me feel confident that everything was being handled properly. Her communication and professionalism truly stood out. It’s clear she genuinely cares about her clients. I’m so grateful for her help and would definitely recommend her to anyone!"
We responded:
"Thank you for the amazing review, Katrina! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Kevin Cattrano

February 19, 2026

5  out of  5
rating by Kevin Cattrano
"Amazing experience with V at Mark’s office in Arlington. Everyone was extremely friendly. V was able to save my fiance and I a considerable amount of money on our policies with State Farm. Happy Customer!"
We responded:
"Kevin, thank you for your wonderful review of State Farm Agent Mark Leal’s Team!"
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David Ayala

February 19, 2026

5  out of  5
rating by David Ayala
"Muchas gracias a Miranda por a verme ayudado con lo de mi póliza y por contestar a todas mis dudas ,fue muy amable"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mark Leal’s Team. "
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Doreen Chanay

February 19, 2026

5  out of  5
rating by Doreen Chanay
"⭐️⭐️⭐️⭐️⭐️ 5 STARS for Mark Leal - State Farm Insurance We had a wonderful experience working with Noah at State Farm Insurance. From the very beginning, Noah was professional, knowledgeable, and genuinely concerned about ensuring we had the right coverage for our needs. He took the time to clearly explain our options, answered all of our questions with patience, and made the entire process smooth and stress-free. It’s such a blessing to work with someone who values integrity, responsiveness, and excellent customer service. If you’re looking for an insurance agent who is dependable, trustworthy, and truly has your best interest at heart, I highly recommend Noah at State Farm!"
We responded:
"Wow, thank you for the 5-star review, Doreen! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Sarah Stanton

February 14, 2026

5  out of  5
rating by Sarah Stanton
"Lisa is always efficient, knowledgeable, sharp and focused. She works hard to find the best solution for you."
We responded:
"Thank you for the fantastic review, Sarah! We are always here to help with your insurance needs here in Arlington . "
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Megan Cooper

February 14, 2026

5  out of  5
rating by Megan Cooper
"Lisa was extremely professional and warm when I was looking for new insurance options."
We responded:
"Megan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mark Leal’s Team—we are always here to help!"
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Kelly Edwards

February 14, 2026

5  out of  5
rating by Kelly Edwards
"Lisa was amazing with answering all my questions. She took the time to make sure I understood all my options."
We responded:
"Kelly, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Lucio Villarreal

February 13, 2026

5  out of  5
rating by Lucio Villarreal
"Nohemi siempre me ayuda!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Asif Mohammad

February 12, 2026

5  out of  5
rating by Asif Mohammad
"They literally have the best customer service! It doesn't even feel like I’m talking to an agent, they are so helpful and whilst maintaining professionalism at its best!"
We responded:
"Thank you for your kind review of State Farm Agent Mark Leal’s Team. We appreciate it! Thank you for the amazing review, Asif! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Jennifer Gilbert

February 10, 2026

5  out of  5
rating by Jennifer Gilbert
"Had the best experience today when I called Mark’s office with payment questions. The agent was not only super helpful in answering my questions, she made me feel valued as a customer. Win win in my books! I did not get her name, but if her manager reads this, I called around 3:55. Thank you for your help!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Mark Leal’s Team. "
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Lauren Duffer

February 10, 2026

5  out of  5
rating by Lauren Duffer
"Ms V was absolutely amazing. Her promptness and follow through were incredible. She explained everything clearly and helped make the process of changing insurance companies very easy."
We responded:
"Thank you for the fantastic review, Lauren! We are always here to help with your insurance needs here in Arlington . "
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Jacob White

February 7, 2026

5  out of  5
rating by Jacob White
"V was very kind and helpful, got me triple my current coverage , and saved me money in the process! Very Good!"
We responded:
"Thank you for your kind review of State Farm Agent Mark Leal’s Team. We appreciate it! Thank you for the amazing review, Jacob! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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David Sines

February 7, 2026

5  out of  5
rating by David Sines
"Ms V was very fun to talk to and very informative. I was nice she was respectful and patient with me while I was trying to figure out what to do. She was persistent and not rude at all about my lack of urgency to get this done. I will definitely recommend people to call your office for insurance"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Christal Griffin

February 6, 2026

5  out of  5
rating by Christal Griffin
"Ms. V Did an awesome job take getting us homeowner insurance."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mark Leal’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Robert Mirza

February 5, 2026

5  out of  5
rating by Robert Mirza
"I had a great experience with Miranda at Mark Leal's State Farm insurance yesterday! She was able to provide me within seconds of our phone conversation with my missing proof of indurance for my Hyundai. I have been years with Mark Leal's, and I always felt like I was talking with friends who really care. You will never be disappointed if you choose Mark Leal's for your insurance needs. And they are not paying me to say this. I am just a happy customer!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mark Leal’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Danny Cepeda Martinez

February 4, 2026

5  out of  5
rating by Danny Cepeda Martinez
"Vayan con Nohemi que ayudo con todo o si buscan seguro de vida"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "